Effective Date: August 21, 2025
1. Introduction Welcome to Demo Prep (“we,” “us,” or “our”). We are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, demoprep.ca (the “Site”), or use our services.
By using our Site, you consent to the data practices described in this policy.
2. Information We Collect We may collect personal information in the following ways:
- Information You Provide to Us Directly: When you fill out a contact form, request a quote, or otherwise communicate with us, you may provide us with personal information, including:
- Your Name
- Email Address
- Phone Number
- Property Address
- Details about your renovation or demolition project
- Information We Collect Automatically: When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:
- Your IP address
- Browser type and version
- Pages you visit on our Site
- Time and date of your visit
- This data is collected through cookies and similar tracking technologies to help us improve our website and services.
3. How We Use Your Information We use the information we collect for various purposes, including to:
- Respond to your inquiries and provide you with quotes and services.
- Communicate with you about your project and our services.
- Process payments and manage accounts.
- Improve our website, services, and customer experience.
- Comply with legal obligations.
- Send you promotional materials or information about our services, with your consent.
4. Cookies and Tracking Technologies Our Site uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
5. Data Sharing and Disclosure We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business (e.g., payment processors, website hosting), so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law or protect our rights, property, or safety.
6. Your Rights Under Quebec Law In accordance with Quebec’s privacy legislation, including Law 25, you have specific rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Right to Withdraw Consent: You have the right to withdraw your consent to our use of your personal information at any time.
To exercise any of these rights, please contact our Privacy Officer using the contact information below.
7. Data Security We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer:
